Terms & conditions

IPTVAVENUE provides an online video streaming service which allows clients to browse distinctive offerings of live and on-demand programs. Consequently, by accessing or using any of the IPTVAVENUE services, You acknowledge and consent to these terms:

Refund Policy

We do not issue refunds for any products after 24 hours of order time. Your account will still be active during the whole period you paid for, regardless of the connexion conditions (Devices, networks …) from your side.

Country change

Changing the country every time is not possible, please use a VPN if you travel a lot to keep the country the same.

Unavailability

If in any case, the service isn’t available please give it a few minutes or hours and it will be back, it isn’t necessary to contact us because there is a special team handling the server and we can only wait until it’s back again, this applies also during special events or matches, the team is already aware of any problem and working on it, so there is no need to contact us for that.

If in rare situations your internet provider blocks the service, the solution to access it again is only by using a VPN to connect or to change your internet provider, because we can’t do anything to control your internet provider.

Content of the list

We do not control nor have the ability to change any content in the channels, the server team handles all the maintenance automatically.

Customer service

Customer support response to your message may take 24 to 48 hours, it depends on the current number of requests that we have to handle.
We are happy to have you as a customer and we’ll do our best to provide the best quality possible, Thank you for choosing us.

Sharing a subscription

Sharing a subscription is not permitted. You can only have one active stream open at any given time. However, by purchasing extra connections, you can watch on multiple devices at the same time.

Usage and service terms

You may not either directly or through the use of any device, software, internet site, web-based service, or other means, re-stream, distribute, broadcast or transmit the content. That will cause a perminant ban of your line and device.

Third party purchases

Your transactions and other dealings with third party vendors that are found on or through the service, like paid applications in SMART TV or Smartphones, and other comparable programs, are solely between you and such dealer.

Quality of streams

A perfect viewing experience relies upon your network access and device capabilities. The elements will be based on your location, internet capacity, the number of devices connected to the same network, the content you have chosen, and the configuration of the device you are using. Subsequently, IPTVAVENUE can’t make any guarantees about the content in these regards. Please note sharing a subscription will result in permanent suspension or device ban.

If you have buffering, turn off the current device and check on a different (better) device AND different internet connexion, if there is no more buffering it is most likely an internet or device performance issue.

Number of channels and movies (VOD)

The number of channels and movies in the VOD library can be changed anytime based on the updates done regulary.

Accuracy of information

All the data you submit to our database must be accurate and updated. You are responsible for all utilization of your account.

Internet service and data usage

You are in charge of any expenses related to your network access used to get to our services.

Purchase details

In order to make a purchase, you will need to follow the ordering procedures described via the service. Pricing details for products and the procedures for payment and delivery are displayed via the service.

Suspension and downtime

In the extension of our rights to end or suspend your access in case of infringement to these terms, you acknowledge that: your access and usage of the services might be suspended in case of unscheduled downtime or unavailability of any part or all of the services for any reason.

We maintain all authority to instantly end or limit your use of the services or access to content at any time, without notice or liability, if IPTVAVENUE determines in its sole discretion that you have breached these terms, disregarded any law, rule, or regulation.

The IPTVAVENUE logo, and other IPTVAVENUE marks, graphics, scripts, are trademarks of IPTVAVENUE. None of the IPTVAVENUE trademarks may be copied, downloaded, or otherwise exploited.

Changes to the Terms and Conditions

We may, at any time, and at our sole discretion, adjust these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the Client. Any such alteration will be effective instantly upon open posting. Your proceeded use of our Service and this Site following any such alteration constitutes your acknowledgment of these adjusted Terms.